This Privacy Policy describes the information that WE LOVE ZA ® (“we”, “us”, “our”) collects through its website located at WE LOVE ZA ®. Please read through the content of this Privacy Policy carefully and ensure that you understand it completely. If you do not understand the content of this Privacy Policy or do not accept or agree with it, we urge you to stop using the website immediately. We collect, analyse and store information directly or indirectly provided by individuals directly or indirectly involved with us, for the purpose of providing content and services across the world.
What information do you collect and how do you collect it?
We collect personal and non-personal information that you provide to us, either directly or indirectly. Personal information is information that can be used to directly or indirectly identify an individual and distinguish them from other individuals using the website. Types of personal information collected may include, but is not limited to, your name and surname, email address, phone number or business contact details, correspondence address and billing information. You may provide information to us by subscribing to our email list or requesting information through our contact form(s). Personal information also includes any comments, images, documents or videos that you provide or share on WE LOVE ZA ®, any of our web pages or other online platforms being Facebook, Instagram, Twitter and LinkedIn.
How do you use my information?
We will use your information to provide specified content and services that you request from us, to raise awareness about recent business-related developments, or to provide you with information or event details that we feel may be of relevance or interest to you.
Do you share personal information with anybody else?
We respect your right to privacy and will not disclose, share, sell or rent any personal information held about you without your consent, except to external service providers and partners who have been engaged by us to assist in the provision of services to our clients and customers. Where we have outsourced a function or activity to an external service provider or partner, we will only disclose personal information that the service provider needs to undertake that function or activity. We request that external service providers and partners agree to keep your personal information secure by entering into confidentiality agreements for this purpose. We will share your personal information where we are under a duty to do so in order to comply with any legal requirements or obligations, any request from the government, or where it is necessary in order to enforce or protect our own rights, your safety or that of others, or where it is deemed necessary to investigate fraud.
What are my rights to the information you hold?
You have a right to access your information and to rectify any part which is inaccurate or incorrect. You also have a right to ask us to delete any information we hold about you or to restrict how your information is processed and used. If you wish to request a copy of the information we hold about you, then please contact us at info@weloveza.co and we will do our best to respond within 48 Hours. It is important to us that the information we maintain and use is accurate, complete and up-to-date. If at any time your personal details change, please let us know so we can update our records.
How and where do you process my information?
Any personal information that we collect will be processed and stored securely. We will not keep information for longer than is required with regard to the purpose for which it was collected and will take reasonable steps to destroy or permanently de-identify your personal information when it is no longer required. This website is located within and operates from the Republic of South Africa and the relevant laws of the Republic of South Africa will apply to all matters arising from your use of this website or in any way connected with this website. Any personal information that we collect will be held within the Republic of South Africa. If you are accessing this site from outside of the Republic of South Africa you acknowledge and agree that any personal information you provide will be processed as set out in this Privacy Policy and will be processed in accordance with the laws of the Republic of South Africa, which may be less stringent than the legal requirements in your own country.
How do you maintain Data Security?
We take the protection of your personal information seriously and have taken suitable and reasonable steps to protect the personal information we hold from misuse, loss, unauthorized access, and any modification or disclosure. If you are submitting personal information over the internet that you wish to remain private, please note that while attempts are made to secure information transmitted to this site, there are inherent risks in transmitting information across the internet and we are unable to guarantee its security. If you prefer, you can contact us by alternative means using phone or mail.
How do you use links to other sites?
The website at WE LOVE ZA ® may contain links to other sites. We are not responsible for the privacy practices of those websites and have no knowledge of whether cookies or other tracking devices are used on any such linked sites. If you have any concerns regarding the privacy of your information you should ensure you are aware of the privacy policies of those sites before disclosing any personal information.
How do you process and use payment information?
Where you provide us with sensitive personal information such as your debit / credit card or other financial details we will encrypt that information. We do not store debit / credit card details.
What is your policy on children viewing content?
This website is not intended to be accessed by visitors under the age of 15 and consequently, we do not intentionally collect information from any visitor who is under the age of 15. In the event we discover that a person under the age of 15 has accessed our site and provided personal information then we shall attempt to delete and/or destroy such information as soon as possible.
When and how do you use Cookies?
We use cookies and other similar technologies to distinguish you from other users of this website. This helps us to provide you with a better experience when you use the website and allows us to improve it from time to time. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or mobile device and can be used to collect information about you. We use Google Analytics to help collect and analyse this information (age, gender, interests, browser and so forth). If you are concerned about having cookies on your computer, you can set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of the website may not operate correctly.
What is my responsibility towards changes in this Privacy Policy?
This privacy policy is accurate as at January 2019. We reserve the right to alter or amend it without notice. Should the Privacy Policy be altered, the new policy will be posted on this website at Privacy Policy. Your first use of our website after the date of any amendments or alterations will constitute your acceptance of such changes. Therefore, we recommend you review this Privacy Policy regularly to keep informed of any changes.
Who do I contact regarding this Privacy Policy?
If you have any questions or comments about this Privacy Policy or require more information concerning our privacy practices, please contact us directly at info@weloveza.co and we will do our best to respond within 48 Hours.